Cancer families call often and worry more. Give every call a clear answer.
Second opinions, chemotherapy days, review dates, reports: families of cancer patients call a lot, and every unanswered call adds to the worry. Pluxo answers in their language, books the right visit and passes anything clinical to your team.
Updated
What does an AI receptionist do for a cancer clinic?
Answers your oncology clinic's calls and WhatsApp in the family's language, books consults, chemotherapy reviews and second opinions, and sends urgent concerns to your team.
Where the calls slip through.
- 01
A family from another city calls for a second opinion, cannot get through, and books with the next hospital on the list.
- 02
"What should we bring for the second opinion?" gets a different answer each time, and the first visit is wasted without the biopsy report.
- 03
Chemotherapy patients call about fever or side effects and the line is busy with appointment calls.
- 04
Review dates between cycles are missed because nobody reminded the family.
- 05
Evening calls from worried relatives go unanswered until the next day.
Built for how a cancer clinic actually runs.
Second opinion checklist
Biopsy report, scans, discharge summaries and the current treatment plan: every caller hears the same list, and gets it on WhatsApp.
Fever during chemo goes to you
A patient on treatment who reports fever or bleeding is told to come to emergency, and your team is alerted with the transcript.
Cycle and review dates
Reviews between cycles get WhatsApp reminders, with a reply to move the time.
Families from other cities
It explains how to reach you, where to stay nearby if you list it, and which day suits a first visit.
Never discusses results
Questions about reports, stage or prognosis are passed to the doctor, never answered by the receptionist.
In the family's language
Hindi, Bengali, Odia, Tamil, Telugu and more, switching when the caller does.
A cancer clinic call, start to finish.
An example with a made-up clinic. The caller is a daughter calling for her father, in Bengali; it is shown here in English.
- Pluxo
Hello, this is Hope Cancer Clinic's AI receptionist. This call may be recorded. How can I help?
- Caller
We want a second opinion for my father. He was diagnosed in Siliguri. When can Dr. Sen see him?
- Pluxo
Dr. Sen keeps Tuesday mornings for second opinions. The next one is at 10:30. Please bring the biopsy report, all scans and the discharge summary. Shall I send this to your WhatsApp?
- Caller
Yes, please.
- Pluxo
Sent, with the list of reports and directions to the clinic.
11 languages, and it follows the caller.
The receptionist speaks English, Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia. It answers in the language the patient starts in and switches if they do, so a caller who opens in Hindi and drifts into Kannada is never asked to repeat themselves.
You choose which languages your clinic offers and which one it greets in. A clinic in Pune might greet in Marathi and offer Hindi and English. A clinic in Bengaluru might offer five.
One published price, minutes included.
Core is ₹2,999 a month plus GST. It includes 250 AI call minutes every month, unlimited WhatsApp, reminders and follow-ups, and your first doctor. There is no setup fee and no commission on bookings.
Paying for a longer term takes 8 percent off quarterly and 20 percent off yearly. Extra doctors start at ₹999 a month each and get cheaper as the team grows. If a busy month uses more than the included minutes, top-ups cost ₹5.50 to ₹7.50 a minute depending on the pack, bought ahead from the dashboard.
Every figure here is the same one on the pricing page, which also works out the total for your number of doctors and term. For how this compares with other tools sold to Indian clinics, see the AI receptionist pricing guide.
Where it stops, on purpose.
A receptionist that oversteps is worse than one that misses a call. These are the lines Pluxo does not cross.
- It does not give medical advice, a diagnosis or a dose, even when a caller insists. It says the doctor will look at it properly and offers a slot.
- In an emergency it tells the caller to hang up and call their local emergency number, before anything else.
- It does not read out reports or approve prescription refills. It notes the request and your team follows up.
- It never offers a time that is not in a doctor’s real schedule, and never double-books.
- It does not pretend to be human. It says it is the clinic’s AI receptionist in its first sentence.
- It does not quote a price you have not given it. Anything it cannot answer goes to your team on WhatsApp, with the conversation attached.
Straight answers.
Can it book second opinions?
What happens if a chemotherapy patient calls with fever?
Will it talk about reports or prognosis?
Does it work for a hospital's oncology department?
Related pages.
Hear it answer for your cancer clinic.
Call the live line and talk to it the way your patients would. It takes about a minute.
+91 93398 30614