A skin clinic gets more questions than bookings. Answer all of them.
Acne, hair loss, laser, pigmentation: patients want to know what happens at the visit before they commit. Pluxo answers in their language, books the consult, and keeps the treatment course on schedule.
Updated
What does an AI receptionist do for a skin clinic?
Answers your skin clinic's calls and WhatsApp in the patient's language, explains consults, books the right slot length and keeps treatment courses on track.
Where the calls slip through.
- 01
"Is laser safe for my skin?", "How many sessions?", "Will it hurt?" fill the phone line and rarely turn into a booking when the desk is rushed.
- 02
A laser session and a first consult take different time; the wrong slot wrecks the afternoon.
- 03
Patients on a six-session course drift after the second one because nobody reminds them.
- 04
Before-and-after questions on WhatsApp go unanswered overnight, and the patient books the chain clinic with the 24-hour reply.
- 05
Fee questions get an awkward "depends" and the caller hangs up.
Built for how a skin clinic actually runs.
Explains the visit, books the visit
It tells the patient what a first consult involves, what is decided at the visit, and books it, instead of trying to diagnose over the phone.
Course reminders
Session 3 of 6 is scheduled and reminded automatically, with a tap to reschedule, so courses finish and revenue is not lost mid-way.
Consultation fee, stated plainly
The fee you set is quoted; procedure pricing is booked as a consult first, exactly as you would do it.
Right slot length
Consults, procedures and reviews each get their own length in the doctor's real calendar.
WhatsApp first
Most skin-clinic enquiries start on WhatsApp. The receptionist answers there in under a minute, at any hour.
Never gives medical advice
It will not name a cream or a dose, in any language. Clinical questions go to the doctor at the visit.
How a call to a skin clinic goes.
An example with a made-up clinic.
- Caller
How many laser sessions will I need for my face, and how much is it?
- Pluxo
Dr. Kapoor decides the number of sessions after seeing your skin, and the cost depends on that. The first step is a consultation. Would you like a slot this week?
- Caller
Thursday evening?
- Pluxo
Thursday at 6:15 is open. I've booked it and sent the details to your WhatsApp.
It calls patients too, not only answers.
When someone fills your Facebook, Instagram or Google ad form, Pluxo calls them back within minutes and books the appointment. It also calls your patients for reminders, missed visits and the follow-ups their doctor advised, in their language.
Calls a skin clinic makes with Pluxo:
- Laser and hair treatment enquiries from your ads called back within minutes
- Reminders between sessions of a multi-sitting treatment
- Review visits booked when the doctor asked to see the patient again
- Only people who enquired or are your patients, never a cold or promotional call. How enquiry follow-up works, and the outbound calls it makes.
Questions clinics ask.
Will it try to diagnose skin conditions over the phone?
Can it manage a multi-session treatment course?
Does it handle both calls and WhatsApp?
Read next.
Hear it answer for your skin clinic.
Call our AI receptionist and talk to it the way your patients would. It takes about a minute.
+91 93398 30614