A front desk for your Mumbai clinic that never goes home.
Mumbai patients call between stations, on a lunch break or after the 9:12 fast. Pluxo picks up in a second in Marathi, Hindi, Gujarati or English, books the slot and puts it on WhatsApp before the network drops.
Where Mumbai clinics lose the call.
- 01
A patient calls from a local train, the call drops at Dadar, and when they redial the line is busy. They do not try a third time.
- 02
Your Andheri clinic serves Marathi, Gujarati and Hindi households on the same street, and one receptionist cannot be fluent in all three.
- 03
Monsoon days empty the waiting room. Without a quick way to reschedule, those patients drift to whoever answers next.
- 04
Families in Thane and Navi Mumbai book for parents in town. They want the time and the address in writing, not over a crackly call.
Built for how Mumbai calls.
Short calls for a city on the move
It gets to the slot fast and sends everything on WhatsApp, so a call cut off between stations still ends in a booking.
Marathi, Gujarati and Hindi in one building
Each caller is answered in the language they open with, and Pluxo switches if they do.
Monsoon rescheduling
Patients who cannot make it are offered the next real slot and moved in one message, instead of becoming no-shows.
Bookings in writing
Confirmation, address and a reminder before the visit go on WhatsApp to whoever booked, including the son in Thane booking for his mother in Girgaon.
A call to a Mumbai clinic.
A call to a dental clinic in Andheri West, 6:50 pm.
- Caller
Hello, mala daat dukhtoy. Aaj sandhyakali bhetel ka?
- Pluxo
Ho. Dr. Patil yanchi aaj 8 vajta vel aahe, kinva udya sakali 10 vajta.
- Caller
Aaj 8 la chalel. Mi train madhe aahe.
- Pluxo
Booking zhali. Address ani vel WhatsApp var pathavli aahe.
It also calls back.
Enquiries from your ads are called back within minutes, and patients get the reminders and follow-ups their doctor advised. How enquiry follow-up works.
Questions clinics ask.
Which languages do Mumbai callers get?
Calls from trains drop all the time. What happens then?
We have two branches, Andheri and Borivali. Can it route to the right one?
Can we keep the number printed on our board?
Hear it answer a Mumbai caller in Marathi
Call our AI receptionist and talk to it in Marathi or Hindi, the way your patients would. Then search your clinic below for a free check.
+91 93398 30614