The problem
Where the calls slip through.
First-time callers hesitate, and an engaged line is enough for them to try elsewhere.
"How much does IVF cost?", "What tests do we both need?", "How many visits?" asked again and again.
Scans that must happen on a specific day of the cycle are hard to fit around a busy desk.
Couples prefer WhatsApp to a phone call for these conversations, and messages wait for hours.
Evening and weekend enquiries reach nobody.
11
Indian languages
24/7
calls and WhatsApp
<1s
to pick up
48 hrs
to go live
How Pluxo solves this
Built for how a fertility clinic actually runs.
Calm, private answers
It answers from your clinic's information, never pushes, and asks only what it needs to book.
Date-specific scheduling
Appointments that must fall on a particular day are offered on that day, from the doctor's real schedule.
WhatsApp first
Many couples would rather type than talk. Every enquiry gets a reply in about a minute, any hour.
Costs explained honestly
It shares the consultation fee and package information you publish, and says the doctor confirms the plan.
Speaks the patient's language
English, Hindi and nine more Indian languages.
Hands over with context
Anything personal or medical goes to your coordinator on WhatsApp with the conversation attached.
How a call goes
A fertility clinic call, start to finish.
An example with a made-up clinic, on WhatsApp late in the evening.
Patient
Hello. We've been trying for two years. What is the first step, and do we both need to come?
Pluxo
Hello, this is New Hope Fertility's AI receptionist. The first step is a consultation with Dr. Nair. The clinic recommends both partners attend. Saturday at 11 or Monday at 5 are open.
Patient
Saturday at 11 please.
Pluxo
Booked for Saturday at 11. I've sent the clinic's list of what to bring. You'll get a reminder on Friday.
Your team
The coordinator sees the booking and the conversation, and nothing else was asked of the couple.
Languages
11 languages, and it follows the caller.
The receptionist speaks English, Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia. It answers in the language the patient starts in and switches if they do, so a caller who opens in Hindi and drifts into Kannada is never asked to repeat themselves.
You choose which languages your clinic offers and which one it greets in. A clinic in Pune might greet in Marathi and offer Hindi and English. A clinic in Bengaluru might offer five.
What it costs
One published price, minutes included.
Core is ₹2,999 a month plus GST. It includes 250 AI call minutes every month, unlimited WhatsApp, reminders and follow-ups, and your first doctor. There is no setup fee and no commission on bookings.
Paying for a longer term takes 8 percent off quarterly and 20 percent off yearly. Extra doctors start at ₹999 a month each and get cheaper as the team grows. If a busy month uses more than the included minutes, top-ups cost ₹5.50 to ₹7.50 a minute depending on the pack, bought ahead from the dashboard.
Every figure here is the same one on the pricing page, which also works out the total for your number of doctors and term. For how this compares with other tools sold to Indian clinics, see the AI receptionist pricing guide.
What it does not do
Where it stops, on purpose.
A receptionist that oversteps is worse than one that misses a call. These are the lines Pluxo does not cross.
- It does not give medical advice, a diagnosis or a dose, even when a caller insists. It says the doctor will look at it properly and offers a slot.
- In an emergency it tells the caller to hang up and call their local emergency number, before anything else.
- It does not read out reports or approve prescription refills. It notes the request and your team follows up.
- It never offers a time that is not in a doctor’s real schedule, and never double-books.
- It does not pretend to be human. It says it is the clinic’s AI receptionist in its first sentence.
- It does not quote a price you have not given it. Anything it cannot answer goes to your team on WhatsApp, with the conversation attached.
See it answer for your fertility clinic
Search your clinic below. Pluxo builds the receptionist from your real details and shows a preview in about 30 seconds. No signup.
No signup, no credit card.
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