Many doctors, one phone line. Send every caller to the right one.
A multispecialty clinic has a physician, a gynaecologist, a paediatrician and visiting consultants, each with their own days. Pluxo listens to what the caller needs, picks the right doctor, and books that doctor's real hours.
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What does an AI receptionist do for a multispecialty clinic?
Answers your multispecialty clinic's calls and WhatsApp in the patient's language, sends each caller to the right doctor from what they describe, and books each doctor's own hours.
Where the calls slip through.
- 01
"Which doctor should I see for knee pain?" takes the desk two minutes while three other lines ring.
- 02
Visiting consultants come on fixed days, and callers are told the wrong day because the list is on paper.
- 03
A caller is booked with the wrong specialist and has to come back another day.
- 04
Each doctor has a different fee, and the desk quotes the wrong one.
- 05
Lab, pharmacy and appointment calls all land on one number and the appointments lose out.
Built for how a multispecialty clinic actually runs.
Right doctor from the complaint
Knee pain goes to orthopaedics, a child's fever to the paediatrician, acidity to the physician. It checks with the caller before booking.
Each doctor's own days
Visiting consultants are offered only on the days they come, with their own hours.
Each doctor's own fee
It quotes the fee you set for that doctor, never a number from memory.
Lab and pharmacy questions
Lab timings and pharmacy hours are answered once, so those calls stop crowding out bookings.
Reminders for every booking
WhatsApp reminders 48 hours, 24 hours and 2 hours before, with a reply to reschedule.
One dashboard
Every doctor's bookings, every call and every message in one place your desk runs from a phone.
A multispecialty clinic call, start to finish.
An example with a made-up clinic. The caller speaks Hindi; it is shown here in English.
- Pluxo
Hello, this is CarePlus Clinic's AI receptionist. This call may be recorded. How can I help?
- Caller
My knee has been hurting for a month. Which doctor should I see?
- Pluxo
That would be Dr. Shah, our orthopaedic surgeon. He comes on Mondays and Thursdays, and has 4:20 this Thursday. The fee is the one your clinic set. Shall I send it?
- Caller
Thursday is fine. Is the lab open on Sunday too?
- Pluxo
The lab is open on Sundays from 7 to 11 am. Your Thursday booking is on your WhatsApp now.
11 languages, and it follows the caller.
The receptionist speaks English, Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia. It answers in the language the patient starts in and switches if they do, so a caller who opens in Hindi and drifts into Kannada is never asked to repeat themselves.
You choose which languages your clinic offers and which one it greets in. A clinic in Pune might greet in Marathi and offer Hindi and English. A clinic in Bengaluru might offer five.
One published price, minutes included.
Core is ₹2,999 a month plus GST. It includes 250 AI call minutes every month, unlimited WhatsApp, reminders and follow-ups, and your first doctor. There is no setup fee and no commission on bookings.
Paying for a longer term takes 8 percent off quarterly and 20 percent off yearly. Extra doctors start at ₹999 a month each and get cheaper as the team grows. If a busy month uses more than the included minutes, top-ups cost ₹5.50 to ₹7.50 a minute depending on the pack, bought ahead from the dashboard.
Every figure here is the same one on the pricing page, which also works out the total for your number of doctors and term. For how this compares with other tools sold to Indian clinics, see the AI receptionist pricing guide.
Where it stops, on purpose.
A receptionist that oversteps is worse than one that misses a call. These are the lines Pluxo does not cross.
- It does not give medical advice, a diagnosis or a dose, even when a caller insists. It says the doctor will look at it properly and offers a slot.
- In an emergency it tells the caller to hang up and call their local emergency number, before anything else.
- It does not read out reports or approve prescription refills. It notes the request and your team follows up.
- It never offers a time that is not in a doctor’s real schedule, and never double-books.
- It does not pretend to be human. It says it is the clinic’s AI receptionist in its first sentence.
- It does not quote a price you have not given it. Anything it cannot answer goes to your team on WhatsApp, with the conversation attached.
Straight answers.
How does it pick the right doctor?
Can visiting consultants have their own days?
Does each doctor need a separate number?
What if the caller does not know which doctor they need?
Related pages.
Hear it answer for your multispecialty clinic.
Call the live line and talk to it the way your patients would. It takes about a minute.
+91 93398 30614