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AI Front Desk for Clinics in Pune

A front desk for your Pune clinic that never goes home.

Pune clinics serve old Peth families who call in Marathi and IT and student newcomers who call in Hindi or English. Pluxo answers both, at 8 am or 10 pm, and books into your doctors' real slots.

24/7 calls and WhatsApp3 Pune languages, of 1148 hrs to go live
INCOMING CALLA patient is callingPluxo answering
Ho, Dr. Kulkarni aaj sakali 10 ani sandhyakali 6 la aahet.
Aarav, 4 varsha. 10 vajta yeto.
Booking zhali. Vel ani clinic cha patta WhatsApp var pathavla aahe.
Booked · confirmed on WhatsApp
The problem

Where Pune clinics lose the call.

  1. 01

    A Hinjewadi engineer books between meetings and gives up after two rings. The clinic in Wakad that answered gets the patient.

  2. 02

    Students from across India, living in Kothrud and Viman Nagar, prefer Hindi. Grandparents in Sadashiv Peth prefer Marathi. Your desk speaks one well.

  3. 03

    Patients from Satara, Ahmednagar and Solapur call to check a doctor is in before driving down. An unanswered call means they do not come.

  4. 04

    Weekend OPDs are packed, and the phone keeps ringing while your receptionist checks patients in.

What Pluxo does

Built for how Pune calls.

Marathi for the family, Hindi for the hostel

Each caller is answered in the language they choose, and it switches if they do.

Confirms the doctor is in before patients travel

Patients driving in from nearby districts get the doctor's real availability and a WhatsApp confirmation before they set out.

Calls answered during the Saturday rush

Several calls at once, while your receptionist looks after the waiting room.

Reminders that cut weekday no-shows

A WhatsApp reminder before the visit, in the patient's language, with a one-tap option to move the slot.

Routine? Pluxo handles it.Bookings, timings, fees, directions, reminders.
Clinical or unusual? Your team.They get a WhatsApp with what the caller said.
How a call goes

A call to a Pune clinic.

A call to a paediatric clinic in Baner, 7:45 am.

  1. Caller

    Namaskar, mazhya mulala taap aahe. Aaj doctor aahet ka?

  2. Pluxo

    Ho, Dr. Kulkarni aaj sakali 10 ani sandhyakali 6 la aahet. Mulache naav ani vay sanga.

  3. Caller

    Aarav, 4 varsha. 10 vajta yeto.

  4. Pluxo

    Booking zhali. Vel ani clinic cha patta WhatsApp var pathavla aahe.

Calls out too

It also calls back.

Enquiries from your ads are called back within minutes, and patients get the reminders and follow-ups their doctor advised. How enquiry follow-up works.

Questions

Questions clinics ask.

Does it speak Marathi?
Yes, end to end, along with Hindi and English and 8 more Indian languages.
We see a lot of patients from outside Pune. Can it confirm before they travel?
Yes. It confirms the doctor's actual availability and sends the slot and directions on WhatsApp.
Can it handle two clinics, one in Kothrud and one in Aundh?
Yes. It asks which one suits the patient and books into that clinic's doctors and timings.
Do we need to change our number?
No. Forward your existing number to Pluxo, and switch it off whenever you want to answer yourself.

Hear it answer a Pune caller in Marathi

Call our AI receptionist and talk to it in Marathi or Hindi, the way your patients would. Then search your clinic below for a free check.

+91 93398 30614
WhatsApp a person: +91 70221 40225Email: hi@pluxo.ai
Hear it answer+91 93398 30614WhatsApp