Neurology callers are often worried family members. Answer them calmly, every time.
Headaches, seizures, numbness, a parent's memory: the people who call a neurologist are anxious and want a clear next step. Pluxo answers in their language, books the right kind of visit and hands anything clinical to your team.
Updated
What does an AI receptionist do for a neurology clinic?
Answers your neurology clinic's calls and WhatsApp in the patient's language, books first visits and reviews into the right slot, and sends emergencies to 108 first.
Where the calls slip through.
- 01
A family member calls about a seizure that has already stopped, wants to know what to do, and the line is busy because the desk is registering patients.
- 02
First consultations need longer than a review, and a rushed desk books them into the same 10-minute slot.
- 03
"Should I bring the MRI CD?", "Do I need an EEG first?" are asked every day and answered differently by whoever picks up.
- 04
Review patients on long-term medicines forget follow-ups, and the gap shows up as a worse visit months later.
- 05
After 7 pm the phone rings out, and a worried caller ends up in a crowded emergency room for something that could wait for the morning OPD.
Built for how a neurology clinic actually runs.
Emergencies first
Sudden weakness on one side, a seizure that will not stop, the worst headache of their life: it tells the caller to call 108 or go to emergency before anything else.
First visit or review
A new patient and a review get the slot lengths you set, so a first neurology consult is never squeezed into a follow-up gap.
What to bring, said once
Old MRI or CT films, the discharge summary, the current medicine list: it tells every caller the same thing your clinic would.
Follow-ups that happen
WhatsApp reminders before each review, with a reply to reschedule, so long-term patients stay on track.
Clinical questions go to you
Dose changes, side effects and test results are noted and sent to your team with the transcript, never answered by the receptionist.
In the family's language
Hindi, Kannada, Tamil, Telugu, Marathi, Bengali and more. It follows the caller if they switch mid-call.
A neurology clinic call, start to finish.
An example with a made-up clinic. The caller is a son calling about his mother, in Hindi; it is shown here in English.
- Pluxo
Hello, this is NeuroCare Clinic's AI receptionist. This call may be recorded. How can I help?
- Caller
My mother has had headaches every day for two weeks. Can Dr. Iyer see her? This is our first visit.
- Pluxo
Dr. Iyer has a first-consultation slot on Thursday at 11:20. Please bring any old scans and her medicine list. Shall I send it to your WhatsApp?
- Caller
Yes. Should she get an MRI before coming?
- Pluxo
The doctor will decide that after seeing her. If she gets sudden weakness, trouble speaking or the worst headache of her life, please call 108 straight away.
11 languages, and it follows the caller.
The receptionist speaks English, Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia. It answers in the language the patient starts in and switches if they do, so a caller who opens in Hindi and drifts into Kannada is never asked to repeat themselves.
You choose which languages your clinic offers and which one it greets in. A clinic in Pune might greet in Marathi and offer Hindi and English. A clinic in Bengaluru might offer five.
One published price, minutes included.
Core is ₹2,999 a month plus GST. It includes 250 AI call minutes every month, unlimited WhatsApp, reminders and follow-ups, and your first doctor. There is no setup fee and no commission on bookings.
Paying for a longer term takes 8 percent off quarterly and 20 percent off yearly. Extra doctors start at ₹999 a month each and get cheaper as the team grows. If a busy month uses more than the included minutes, top-ups cost ₹5.50 to ₹7.50 a minute depending on the pack, bought ahead from the dashboard.
Every figure here is the same one on the pricing page, which also works out the total for your number of doctors and term. For how this compares with other tools sold to Indian clinics, see the AI receptionist pricing guide.
Where it stops, on purpose.
A receptionist that oversteps is worse than one that misses a call. These are the lines Pluxo does not cross.
- It does not give medical advice, a diagnosis or a dose, even when a caller insists. It says the doctor will look at it properly and offers a slot.
- In an emergency it tells the caller to hang up and call their local emergency number, before anything else.
- It does not read out reports or approve prescription refills. It notes the request and your team follows up.
- It never offers a time that is not in a doctor’s real schedule, and never double-books.
- It does not pretend to be human. It says it is the clinic’s AI receptionist in its first sentence.
- It does not quote a price you have not given it. Anything it cannot answer goes to your team on WhatsApp, with the conversation attached.
Straight answers.
What does it do if a caller describes a stroke or a seizure?
Can new patients and reviews get different slot lengths?
Will it answer questions about medicines?
Do patients keep calling our existing number?
Related pages.
Hear it answer for your neurology clinic.
Call the live line and talk to it the way your patients would. It takes about a minute.
+91 93398 30614