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AI Front Desk for Clinics in Kochi

A front desk for your Kochi clinic that never goes home.

Many Kochi appointments are booked from Dubai, Doha or Muscat by a son or daughter calling for their parents, in Malayalam, after their own working day. Pluxo answers whenever they call and keeps the family in the loop.

24/7 calls and WhatsApp4 Kochi languages, of 1148 hrs to go live
INCOMING CALLA patient is callingPluxo answering
Pattum. Dr. Menon vyazhazhcha raavile 10 manikkum vellizhazhcha 4 manikkum undu.
Leela, 66 vayassu. Vyazhazhcha 10 mani.
Book cheythu. Ningalkkum ammaykkum WhatsApp-il details ayachittundu.
Booked · confirmed on WhatsApp
The problem

Where Kochi clinics lose the call.

  1. 01

    A daughter in the Gulf calls at 11 pm India time, the only hour she is free, to book for her mother. Your clinic is closed.

  2. 02

    The parent who visits is not the person who booked, and the confirmation goes to a number abroad that the clinic cannot reach on the day.

  3. 03

    Migrant workers from other states call in Hindi or Tamil, and your desk works in Malayalam and English.

  4. 04

    Monsoon weeks bring a run of fever and joint-pain calls while the waiting room is full.

What Pluxo does

Built for how Kochi calls.

Answers families calling from abroad

Calls and WhatsApp messages from the Gulf are answered at any hour, in Malayalam or English, and booked for the parent.

Confirmations to both numbers

The family member who booked and the patient who visits both get the slot and reminder on WhatsApp.

Malayalam, English, Tamil and Hindi

Local patients, families abroad and workers from other states are each answered in their own language.

Monsoon rush covered

Seasonal call spikes are answered in parallel, so no caller is left on a busy line.

Routine? Pluxo handles it.Bookings, timings, fees, directions, reminders.
Clinical or unusual? Your team.They get a WhatsApp with what the caller said.
How a call goes

A call to a Kochi clinic.

A call to a diabetes clinic in Kadavanthra, from Doha at 10:40 pm India time.

  1. Caller

    Hello, ente ammayude sugar check cheyyan appointment venam. Ee aazhcha pattumo?

  2. Pluxo

    Pattum. Dr. Menon vyazhazhcha raavile 10 manikkum vellizhazhcha 4 manikkum undu. Ammayude peru parayamo?

  3. Caller

    Leela, 66 vayassu. Vyazhazhcha 10 mani.

  4. Pluxo

    Book cheythu. Ningalkkum ammaykkum WhatsApp-il details ayachittundu.

Calls out too

It also calls back.

Enquiries from your ads are called back within minutes, and patients get the reminders and follow-ups their doctor advised. How enquiry follow-up works.

Questions

Questions clinics ask.

Does it speak Malayalam?
Yes, end to end, along with English, Tamil, Hindi and the rest of its 11 languages.
Most of our bookings come from relatives abroad. Does it work for them?
Yes. It answers at any hour and sends the confirmation to both the caller and the patient.
Can patients reach it on WhatsApp from outside India?
Yes. Messages to your clinic's WhatsApp are answered the same way, wherever they are sent from.
How long does setup take?
Within 48 hours of your team sharing doctors, timings and fees.

Hear it answer a Kochi caller in Malayalam

Call our AI receptionist and talk to it in Malayalam or English, the way your patients would. Then search your clinic below for a free check.

+91 93398 30614
WhatsApp a person: +91 70221 40225Email: hi@pluxo.ai
Hear it answer+91 93398 30614WhatsApp