A front desk for your Patna clinic that never goes home.
Patna specialists see patients from across Bihar who travel by train or bus for a single appointment. They call in Hindi, often from a relative's phone, and Pluxo books and confirms before they set out.
Where Patna clinics lose the call.
- 01
A family from Gaya or Darbhanga plans a day around one appointment. If they cannot confirm by phone, they do not risk the journey.
- 02
Calls come from relatives, neighbours and village chemists on behalf of the patient, and the details get lost.
- 03
Callers mix Hindi with local words, and a rushed receptionist misses what they meant.
- 04
Patients who reach a full OPD wait all day or go home without being seen.
Built for how Patna calls.
Hindi, the way callers speak it
It understands callers who mix in local words, and passes anything unclear to your team with the transcript.
Books under the patient's name
Whoever calls, it records the patient's name, age and village, so your team knows who is coming.
A confirmed slot, not a queue
Patients are booked into a real time, so they do not travel to wait all day.
Reminder before the train
A WhatsApp reminder the day before, with the address and what to bring.
A call to a Patna clinic.
A call to a physician's clinic near Boring Road, from a patient's neighbour.
- Caller
Pranam, hamare gaon ke Ramdeo ji ko dikhana hai, Gaya se aayenge. Shukravar ko hoga?
- Pluxo
Ji, Dr. Sinha shukravar subah 11 aur shaam 5 baje hain. Ramdeo ji ki umar bataiye.
- Caller
70 saal. Subah 11 baje.
- Pluxo
Book ho gaya. Pata aur purani parchi laane ki baat WhatsApp par bhej di hai.
It also calls back.
Enquiries from your ads are called back within minutes, and patients get the reminders and follow-ups their doctor advised. How enquiry follow-up works.
Questions clinics ask.
Will it understand callers from villages?
People often call on behalf of a patient. Is that a problem?
Can it send the address and instructions?
Can we keep our clinic number?
Hear it answer a Patna caller in Hindi
Call our AI receptionist and talk to it in Hindi or English, the way your patients would. Then search your clinic below for a free check.
+91 93398 30614