A front desk for your Delhi clinic that never goes home.
Delhi patients call from across the NCR, often on behalf of a parent, and most of them start in Hindi. Pluxo answers in Hindi, English or Punjabi, books the slot and sends the clinic's location so the family is not lost in Gurugram traffic.
Where Delhi clinics lose the call.
- 01
A son in Gurugram calls to book for his father in Lajpat Nagar. He needs the slot, the location pin and the fee in one call, and gets a busy tone.
- 02
Patients drive in from Noida, Ghaziabad and Faridabad. If they cannot confirm a time before leaving, they pick a clinic closer home.
- 03
When the air turns in November, cough and breathlessness calls climb for weeks and the front desk cannot keep up.
- 04
Hindi callers who are switched to an English IVR hang up. So do Punjabi-speaking elders who were never asked what they prefer.
Built for how Delhi calls.
Books for the family member who calls
It asks who the appointment is for, records the patient's name and age, and sends the confirmation to the person who called.
Location pin and parking note on WhatsApp
Every booking goes out with the clinic's map pin and the directions you set, so patients from across the NCR find you first time.
Seasonal rush handled
Smog-season and dengue-season call spikes are answered in parallel, so no caller waits for a free line.
Hindi first, without an IVR
Callers speak naturally in Hindi and are understood when they mix in English or Punjabi. No menus to press through.
A call to a Delhi clinic.
A call to a physician's clinic in South Delhi, 8:15 am.
- Caller
Namaste, papa ke liye appointment chahiye. Unhe do din se khansi hai.
- Pluxo
Ji, Dr. Mehra aaj 11 baje aur 5 baje available hain. Papa ka naam aur umar bata dijiye.
- Caller
Suresh Kumar, 68 saal. 11 baje theek hai.
- Pluxo
Ho gaya. Confirmation aur clinic ki location WhatsApp par bhej rahi hoon.
It also calls back.
Enquiries from your ads are called back within minutes, and patients get the reminders and follow-ups their doctor advised. How enquiry follow-up works.
Questions clinics ask.
Does it work for clinics in Gurugram, Noida and the rest of the NCR?
Can it speak Punjabi?
What happens to an urgent call?
We already run Google ads. Can it call those enquiries back?
Hear it take a Delhi call in Hindi
Call our AI receptionist and talk to it in Hindi or English, the way your patients would. Then search your clinic below for a free check.
+91 93398 30614