The clinic with more reviews wins. It's that simple.
When a patient searches 'best dermatologist near me,' Google shows two clinics side by side. One has 47 reviews. The other has 312. Which one would you pick?
Where you lose patients today.
- 01
Your competitor down the road has 5x your Google reviews. They're not a better doctor. They just have a system for asking patients to leave reviews, and you don't.
- 02
You have 3 negative reviews sitting unanswered on your Google listing from months ago. Every patient who searches your name sees them first. It looks like you don't care.
- 03
You ask patients to leave reviews sometimes, but it feels awkward. There's no consistent process, so it happens randomly. Some months you get 2 reviews, some months you get zero.
- 04
You have no idea when a new review comes in. By the time you notice a bad review, it's been sitting there for weeks, shaping every potential patient's first impression.
- 05
Your Practo rating is 4.8, but your Google rating is 3.9 because the only people who leave Google reviews are the unhappy ones. Happy patients walk out and never think about it.
What Pluxo does instead.
Automated review requests
After every appointment, Pluxo sends a WhatsApp message to the patient with a direct link to your Google review page. No awkward asking, no printed QR codes that nobody scans.
Instant review alerts
New review? You get a notification immediately. The AI drafts a personalized reply based on what the patient wrote. You approve it, and it goes live.
Negative review triage
Bad reviews get flagged instantly with a suggested response that's professional and empathetic. Quick responses to negative reviews actually improve your reputation. Ignoring them destroys it.
Review velocity tracking
See your review count and rating week over week in your dashboard, so you know whether the requests are working.
Google Maps ranking boost
Google's local algorithm heavily weights review count and recency. Clinics that get consistent, recent reviews rank higher in 'near me' searches. This is the most underrated SEO tactic for doctors.
Works with your existing GBP
Pluxo connects to your Google Business Profile directly. No new listings, no duplicate profiles. It enhances what you already have and keeps your hours, photos, and services updated too.
It also calls back.
Enquiries from your ads are called back within minutes, and patients get the reminders and follow-ups their doctor advised. How enquiry follow-up works.
Questions clinics ask.
How do you actually get patients to leave reviews, without it feeling forced?
What happens when a negative review comes in?
Can I stop the automated review requests for a specific patient?
Do you write the review reply for me, or do I have to?
Does this work with reviews I already have, or only new ones?
Ask every patient, and let the reviews add up.
Your happiest patients rarely think to leave a review. Pluxo asks every patient after the visit, the same way, with nothing offered in return. Search your clinic and see your current Google presence.
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